Privacy Policy

This policy applies to the public website operated by Corentra Logistics LLC ("Corentra Logistics," "Corentra," "we," "us," or "our") and to inquiries submitted through it. It does not govern Nexentra Connect or any other separate application, which will have its own terms and privacy information based on its own functionality.

This website is an informational and business-inquiry website. It does not provide customer accounts, sign-in, payment processing or shipment management.

If you submit an inquiry through our inquiry form, we collect the information you enter:

• Your name
• Organization name, if you provide one
• Work email address
• Phone number, if you provide one
• City and state, if you provide them
• The Corentra service you are interested in
• The message you write describing what you need
• Whether you asked to request service or to discuss your needs, and the page you started from

This is ordinary business contact and inquiry information. Please do not include patient information, medical records, prescription or clinical details, specimen identifiers, or payment card information in this form. We do not request that information through this website, and this form is not intended to receive it.

Like most websites, our hosting and application infrastructure processes routine technical information as part of delivering and protecting the site. This can include network address information, browser and device information, request timestamps, and server logs. We also process limited submission signals — such as how frequently inquiries are submitted — to prevent automated abuse of the form.

• Responding to your inquiry and understanding what you are asking for
• Communicating with prospective and existing customers about Corentra services
• Operating, maintaining and improving the website
• Maintaining the security of the website and preventing abuse of the inquiry form
• Meeting applicable legal obligations

We do not use inquiry information for automated decision-making or profiling through this website.

We do not sell personal information, and we do not share it with advertising networks. No advertising or marketing tracking technology is used on this website.

Service providers that operate our website, hosting and data storage necessarily process information on our behalf so that the site and inquiry form can function. We may also disclose information where required by law or to protect our legal rights.

This website does not use advertising cookies, analytics cookies or third-party tracking technologies. Any browser storage used is limited to what is technically necessary for the site to work.

Our web fonts are delivered by Google Fonts, and images are delivered through a content delivery network. Those providers necessarily receive the technical request information required to serve those files.

Corentra uses reasonable administrative, technical and organizational measures appropriate to this website and the information involved. Inquiries are stored privately and are not publicly accessible. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain inquiry information for as long as reasonably necessary for the purposes described in this policy and to meet applicable business and legal requirements.

You choose what to include in an inquiry. You may ask us to update or delete the information you submitted, or to stop contacting you, and we will honor that request subject to applicable legal requirements.

This website is intended for business and adult use. We do not knowingly collect information from children through this website.

We may update this policy as the website changes. The date above shows when it was last updated.

Questions about this policy or about information you submitted can be raised through our contact form. A Corentra representative will follow up using the contact details you provide.